Business Value of Employee Experience

Stay ahead of the curve with our latest Employee Experience insights, news, and views from across the globe. Follow us also on LinkedIn to receive regular updates detailing how to apply Employee Experience when improving Enterprise Services and Day-to-Day work to drive greater business impact in your organization.

Traps for senior leaders listening to the frontline

Traps for senior leaders listening to the frontline

Traps for senior leaders listening to the frontline June 27, 2024 by Stephanie Denino   Since the pandemic and in the midst of unionization and labor disputes across industries, more and more senior leaders have appreciated the danger of being disconnected from their...

An EX and CX leader walk into a bar

An EX and CX leader walk into a bar

These days, we are working with ambitious EX leaders who are determined to turbo charge their impact, and when possible, partnering with CX leaders to serve the business in reducing friction in the day to day work of their most critical talent segments. Not as a one-off effort, but in a systemic way.

Why EX Leaders and CFOs Need to Build Stronger Partnerships

Why EX Leaders and CFOs Need to Build Stronger Partnerships

Why EX Leaders and CFOs Need to Build Stronger Partnerships Partnering with #finance can help #HR demonstrate the #businessvalue of #EX initiatives by proving their #financial impact, improving data collection and analysis, gaining access to key financial metrics, and...

APEX model vs1.0

APEX model vs1.0

It’s a model that exposes and organizes what’s driving the practice of EX. It reveals what it takes to improve employees’ experiences in ways that are sustainable and replicable. The APEX model provides leaders with the foundation to chart their organization’s path on EX, for maximum success. It is based on research we conducted with dozens of global EX leaders and on our experience of more than 150 EX projects with clients.

State of EX Study 2022

State of EX Study 2022

I’m very happy to announce today that the 4th Annual State of EX 2022 report is now available. As you may remember, we fielded this longitudinal research earlier in the year and expanded the scope to include influential partners outside of the EX function. Participants included EX leaders, EX team members, corporate HR leaders, HR business partners, and non-HR business leaders.